Service Area
Lumina Event Decor & Planning currently provides event décor and decorating services throughout New Jersey only.
Delivery and setup are available within our New Jersey service area. Additional delivery fees may apply depending on the event location.
Booking & Deposit
A 50% deposit is required to reserve your event date. Your date is officially reserved once the deposit is received.
Cancellation Policy
Cancellations made 30 days or more before the event date are eligible for a full refund of the 50% deposit.
Cancellations made less than 30 days before the event date will make the 50% deposit non-refundable.
Custom items or materials already purchased specifically for your event may be deducted from the refundable amount.
Rescheduling
We understand that plans can change. If you need to reschedule your event, please contact us as soon as possible. Rescheduling is subject to availability, and additional charges may apply if custom items or materials have already been purchased.
Your Décor
We work closely with you to create the look and style you envision for your celebration. Changes to colors, designs, flowers, balloons, backdrops, or other décor should be requested as early as possible. Last-minute changes may result in additional charges.
Custom items that have already been ordered or created cannot be cancelled or refunded.
Delivery & Setup
Lumina Events provides delivery and professional setup of your decorations. Delivery and setup times will be arranged with you and the venue in advance.
The venue must be accessible and ready for our team at the scheduled setup time. Breakdown and removal of our rental decorations are included when specified in your package.
Rental Items
All rental items remain the property of Lumina Events. The client is responsible for any rental items that are lost, damaged, broken, or missing after the event. Repair or replacement costs may apply.
Venue & Outdoor Events
The client is responsible for confirming that the venue allows the planned decorations and setup and for informing us of any venue restrictions.
For outdoor events, the client must have a suitable backup plan in case of rain, strong winds, or other unsafe weather conditions. Lumina Events may modify or remove décor when weather conditions create a safety concern.
Additional Services
Additional décor, custom requests, delivery outside the agreed service area, extended setup time, or services not included in your original package may have an additional charge. We will discuss additional charges with you before adding them whenever possible.
Photos & Social Media
We may photograph our décor and use photos for the Lumina Events website, portfolio, and social media. If you prefer that your event décor not be photographed or shared, please let us know before your event.
Questions?
We are here to help make your celebration special. Contact Lumina Events with any questions about our services or booking policies.